Complete practical guide
The vehicle delivery book that opens with eleven photographs of the wrong end of a car
37 chapters and 68 printable worksheets on moving customers' vehicles - why a mark on a car has no date on it, and what that means for everything you do at the kerb.
Look inside — read the first chapter freeOne payment, USD. Yours permanently — no subscription.
What this guide is
Rue had moved three hundred and six vehicles. Not a huge number, but three hundred and six cars collected from one place and delivered to another over two years of Saturdays, and not one had gone wrong. Rue was careful. Rue was on time. Rue took photographs, because everybody says take photographs. The job was ordinary: a dealership on the edge of town, a grey saloon, ninety-odd miles to a customer's house. Half past six in the evening in November, which is to say in the dark, in a lot lit by two floodlights at the far end, in the sort of rain that puts a film of road dirt over a car within a mile. Rue walked round it. Rue remembers walking round it, and would still tell you today that the car was fine. At the delivery end Rue took eleven photographs. They are good photographs - a clean car under a streetlight, the front three-quarter, the driver's side, the interior, the odometer, the key in a hand. Eleven photographs of a car delivered without a mark on it. Three weeks later the dealership forwarded a claim. A scuff and a crease on the lower rear bumper, below the level of the boot lip. Nineteen hundred dollars. The customer had noticed it washing the car for the first time. And when Rue sat down to write an account of the collection, there was nothing to write it from. Not one of the eleven photographs showed the lower rear bumper. Not one was taken at collection. No odometer reading from the dealership, no fuel level, no time, no signature, no walk-round record - nothing another person could look at. Just a memory of a wet car park in the dark, and a certainty that was entirely genuine and completely useless. The dealership had a condition report from six days earlier. Rue had a memory. That is the whole trade, and this book is about the difference.
What you get out of it
Specifics, not promises.
- Why a mark on a car has no date on it, and what follows from that
- The eighteen-point walk - and why it ends at eighteen rather than when you feel finished
- The fifteen seconds almost nobody spends that settle two whole categories of dispute
- Photographs that prove something, and photographs that prove nothing
- The metric where zero is a warning, and why a year with no refused jobs is not a lucky year
- Three legs, one of them paid, and the arithmetic that changes which jobs you take
- Why your working area is a corridor and not a circle
- How to decline a job in one sentence without giving a reason
- How to answer a damage claim in four minutes instead of defending it for a fortnight
- 148 AI prompts, none containing a customer's details and none that touch the judgement
Ideal for
People starting a vehicle delivery or relocation side hustle with an ordinary driving licence; existing drivers who have moved hundreds of vehicles and have photographs rather than records; anybody who has priced this work per mile and wondered why it does not pay; and anybody who has never calculated what a job earns once the journey home is counted.
- Anyone starting a vehicle delivery or relocation side hustle.
- Anybody already doing it who has moved hundreds of cars and has a folder of photographs rather than a record of any of them.
What's inside
Format
- Digital download, delivered instantly after payment
- Formatted for letter paper — read on screen or print it
- Yours permanently, re-downloadable from your library any time
- Licensed for use in your own business
By the end you can
A reader finishes with licensing and insurance confirmed in writing before a first job - including the separate question of whether cover extends to damage to the vehicle in their custody, and to what value - a dated source register with re-ask dates, an eighteen-point walk and a fixed photograph schedule producing around thirty-seven images at each end, odometer and fuel captured with the ignition on at both ends, a written authority-to-move obtained before travelling, a corridor map with last-service times replacing a radius, a four-component pricing calculator with the return leg as a mandatory form field, a published minimum charge and zone supplements, twelve-field job files completed on a pavement before walking away, sixteen written procedures with the invisible steps flagged, a monthly audit of twenty files that counts photographs rather than judging performance, three weekly reserves including one sized for being unable to work while a matter is investigated, and thirty-day and ninety-day plans ordered so that compliance precedes recording, recording precedes measurement, and measurement precedes volume.
A complete working system for driving customers' vehicles between locations - built on four rules covering the condition record that must exist before the engine starts, the written authority that must be obtained before you travel, the custody chain that breaks in four-minute increments, and the three legs of a job of which only one is paid - with net earnings per door-to-door hour as the central economic figure and two operational numbers, one of which treats a zero count as a warning.
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